Shipping Policy

 

We strive to get your order to you as quickly as possible.

Orders are usually proccesed and shipped within 1-2 days of purchase.

Shipping Times:

  • Standard Shipping: Typically arrives in 5-9 business days after we ship, depending on your location.
  • Express Shipping: Arrives in approximately 2 business days after shipping.

Please note that shipping times are estimated and provided by the carrier—they can vary depending on your location, selected shipment method, and other factors. Shipping to US territories, like Guam and Puerto Rico, may take longer.

Shipping Costs:

  • Standard Shipping: Free for orders over $59.95. For orders under $59.95, a $5.99 fee applies.

Once your order is confirmed, you’ll receive an email with all the details. You’ll also receive a shipping confirmation email with tracking information as soon as your package is on its way. From that point, your selected carrier (UPS, USPS, or DHL) will provide any further tracking updates.

If you run into shipping issues after receiving a shipping confirmation from us, please follow these steps:

  • Check your email for the tracking information, as it will give you updates on your package’s progress.
  • If tracking updates stall for a few days, we suggest contacting the carrier with your tracking number to verify the shipment’s status.
  • If delivery was attempted and failed, there may be a mistake in the address or confusion about the drop-off point. Please contact the carrier directly with your tracking information for further assistance.

    For any additional questions about shipping, please contact us.

    Change Your Sleep Today

    Our mission is simple: to help you move from restless to rested, naturally. We’re building a community for everyone who’s tired of sleepless nights and ready to win back the nights full of deep sleep.

    I invite you to join us on this journey and find out that you actually can sleep deeply and it's easier than you thought.

    - Alan MacArthur M.D., CEO of Monoia

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